Copperform accepts standard Credit Cards and Bank Deposits.
Please be advised that all credit card payments will incur a transaction fee: Visa/Mastercard 1.67% + GST and Amex 1.75% + GST.

Your order can be delivered, depending on the size it will be sent with TNT Express Couriers or by a Large Haul Courier.

We deliver to all major cities and towns in Australia, please call us on 02 9482 4166 for rural areas.

You are able to pick up your items from:

• our NSW location – Unit 4/39 King Road, Hornsby

Please allow 5-6 business days, plus shipping times for deliveries.

For urgent orders please arrange to pick up the product directly from our warehouse:

• NSW – Unit 4/39 King Road, Hornsby

Please contact us immediately.

All orders must be checked within 2 business days of delivery.

The freight will be calculated upon order confirmation. All 3rd Party shipping and delivery costs will be invoiced and charged separately to the customer’s initial order.

Fragile items such as gutters and downpipes will require a packing crate for delivery, this will be added to the Shipping charge.

When an item ordered is fragile we do not feel comfortable delivering it without correct protection.

Our rainwater goods are made from copper and zinc, we also sell accessories to match these materials.

Many of the products are made in our Hornsby workshop and other items we source for high quality overseas suppliers.

Our office and warehouses are open from 8am – 3pm Monday to Friday.

Also please note we close during the two weeks of Christmas and New Years.

Unfortunately we do not have samples that we can send out. You are welcome to visit one of our two warehouses to look at our products though.

No, we only sell items that are available on our website.

Items are only available in the size stated online. You will need to order the full length regardless of the amount you require.

Our custom orders only include safe trays and rainwater heads.

However, for large projects you are welcome to send a request via our Contact Page for all other customisation you will need to contact your installer or builder.

If your order has not yet been processed we may be able to cancel it and refund your amount. Please call us on 02 9482 4166 for help with this.

To initiate a return of any products, please ensure that the items are in good condition. It is imperative to note that in this instance, a 10% restocking fee will be applicable.

Please refer to our Returns Policy

We offer an instant 15% discount by placing your order online. The products on our site are already at trade prices so we do not offer further discounts.

We do our best to keep our stock levels up, however, sometimes with big orders or back logs from our manufacturers we do experience items being out of stock.

In this event please allow additional lead time. Please call our office with any concerns on 02 9482 4166

Due to the accounting system of this site orders cannot be altered once placed, however you can contact us and we’ll see what we can do.

As these products are prefabricated we cannot offer a warranty on them.

We do not install our products. We can however provide a list of recommended installers for your project. It is important that all installs are conducted by licensed installers to ensure longevity.

All calls go through to our Sydney office.

For more information please look at our Contact Page